Intermediate 4 min read
Getting Started - Setup Facebook and Instagram Messenger
Unify Meta direct messages, story mentions, and comment replies into your universal conversations feed.
1. Connect Meta Business Manager
Go to Settings > Integrations > Facebook. Log in with your admin Facebook profile and select your connected Instagram Business account.
2. Grant Messaging Permissions
Ensure 'pages_messaging' and 'instagram_manage_messages' permissions are approved.
3. Test Inbound Direct Messages
Send a test DM to your Instagram handle. The message appears instantly in your Conversations inbox.
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