Cookie Policy
Last Updated: September 17, 2026 • Compliant with EU GDPR & ePrivacy Directive
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit our website or interact with the Webigo AI platform. Cookies enable our services to recognize your browser, maintain secure active sessions, preserve your custom settings (such as dark/light appearance and preferred language), and analyze platform performance.
2. Categories of Cookies We Use
Required for the platform to operate. These handle user authentication, session security, tenant isolation, and CSRF protection. They cannot be deactivated.
Remember your interface choices, including light/dark appearance mode and your selected language from our 21 supported global locales.
Help us understand platform latency, Core Web Vitals, API error rates, and user flow diagnostics to ensure smooth Google-grade speed.
Utilized by payment processors like Stripe to verify tokenized checkouts, prevent fraudulent transactions, and secure billing portals.
3. Overview of Cookies Used by Webigo AI
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| appAppearance | Functional | Stores light or dark mode theme selection | 1 Year |
| appLanguage | Functional | Preserves language preference (21+ locales) | 1 Year |
| session_token | Essential | Secures authenticated session & API tokens | Session / 30 Days |
| __stripe_mid / sid | Security / Payment | Stripe fraud prevention & checkout authorization | 1 Year / 30 Min |
4. How to Control and Manage Cookies
You have the right to accept, configure, or reject non-essential cookies. You can manage cookie permissions directly in your browser settings:
- Google Chrome: Settings → Privacy and Security → Third-party cookies
- Apple Safari: Preferences → Privacy → Manage Website Data
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
- Microsoft Edge: Settings → Cookies and site permissions
Please note that disabling strictly necessary cookies may prevent authentication, secure workspace operations, and account billing from functioning properly.
5. Contact Us Regarding Privacy
If you have any questions or inquiries regarding our use of cookies or privacy practices, please reach out to our team at privacy@webigo.ai or review our Privacy Policy.